Terms of Service

Effective Date: May 22, 2026  |  Last Updated: May 22, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Starbird Chicken ("Company," "we," "us," or "our"), governing your access to and use of the website located at starbird-food.rest, including any content, features, ordering systems, promotions, and services made available through the website (collectively, the "Services").

By visiting, browsing, registering on, or placing an order through starbird-food.rest, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if you are between 13 and 18 years of age, you are using the Services with the consent and supervision of a parent or legal guardian;
• You have the legal capacity and authority to enter into this Agreement;
• Your use of the Services complies with all applicable federal, state, and local laws and regulations of the United States.

If you are accessing the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such cases, "you" and "your" shall refer to that entity.

These Terms apply to all users of the Services, including without limitation browsers, registered account holders, customers placing food orders, and any other visitors. Your continued use of the Services following any update or modification to these Terms constitutes your acceptance of the revised Terms.

2. Description of Services

Starbird Chicken operates as a food service business offering restaurant-quality chicken-based meals, sandwiches, salads, and related food and beverage items. Our Services include, but are not limited to:

• Online Ordering: Customers may browse our menu, customize food items, and place orders for pickup or delivery through our website at starbird-food.rest;
• Menu Information: We provide detailed descriptions, nutritional information, allergen disclosures, and pricing for all available menu items;
• Promotions and Loyalty Programs: From time to time, we may offer discounts, promotional codes, limited-time offers, or customer loyalty incentives accessible through the website;
• Catering and Group Orders: We may offer catering services for events and large group orders, subject to availability and separate agreements;
• Customer Account Management: Registered users may manage account details, review order history, save preferences, and access personalized features;
• Customer Support: We provide assistance for inquiries, complaints, order modifications, and other support through our contact channels.

We reserve the right to modify, expand, discontinue, or limit any aspect of our Services at any time and for any reason, with or without prior notice. Starbird Chicken does not guarantee that any specific menu item, feature, or service will remain available indefinitely. Availability of items may vary by location, time of day, and seasonal availability.

Starbird Chicken may utilize third-party platforms, delivery partners, or payment processors in connection with delivering our Services. Your use of any third-party services is subject to the terms and conditions of those third parties, and we are not responsible for the conduct or policies of third-party providers.

3. User Accounts and Registration

Certain features of our Services may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, complete, and current information as prompted by the registration form;
• Maintain and promptly update your account information to keep it accurate, complete, and current;
• Maintain the security and confidentiality of your login credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account at any time if we determine, in our sole discretion, that you have violated these Terms or if we have reasonable grounds to believe your account has been compromised. You may not transfer your account to any other person or entity without our express written consent.

4. User Obligations and Prohibited Activities

By using our Services, you agree to use the website and its features only for lawful purposes and in a manner consistent with these Terms, all applicable federal and state laws, and any applicable local regulations in the United States.

4.1 General User Obligations

You agree to:

• Provide truthful, accurate, and complete information in all interactions with the Services;
• Comply with all applicable laws and regulations, including food safety, consumer protection laws enforced by the Federal Trade Commission ("FTC"), and applicable state regulations;
• Use the Services only for personal, non-commercial purposes unless expressly authorized in writing by Starbird Chicken;
• Respect the privacy and rights of other users and customers;
• Honor all orders and transactions you initiate through the Services.

4.2 Prohibited Activities

You expressly agree that you will NOT:

• Use the Services for any unlawful, fraudulent, or deceptive purpose;
• Attempt to gain unauthorized access to our systems, databases, servers, or networks through hacking, password mining, or any other means;
• Transmit any viruses, malware, spyware, or other harmful computer code through or in connection with the Services;
• Submit false, misleading, or fraudulent orders or payment information;
• Engage in any conduct that interferes with or disrupts the integrity or performance of the Services or the servers and networks connected to the Services;
• Harvest, collect, or scrape personal information from other users or from our website without authorization;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from Starbird Chicken;
• Use automated tools, bots, crawlers, scrapers, or scripts to access, index, or gather data from our website;
• Engage in any form of abuse, harassment, threatening, or defamatory conduct toward our employees, staff, or other users;
• Post or transmit any content that is unlawful, offensive, harmful, sexually explicit, or otherwise objectionable;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Circumvent or attempt to circumvent any security measures, access controls, or technological protection measures implemented by Starbird Chicken;
• Use the Services in any manner that could damage, disable, overburden, or impair the Services or related infrastructure;
• Engage in any other conduct that violates these Terms or any applicable law or regulation.

Violation of any of the above prohibited activities may result in immediate termination of your account, reporting to appropriate law enforcement authorities, and legal action to the fullest extent permitted by law.

5. Food Orders, Payments, and Pricing

5.1 Placing Orders

When you place an order through starbird-food.rest, you are making an offer to purchase food items at the prices listed. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, product unavailability, or suspected fraudulent activity. If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.

5.2 Pricing and Taxes

All prices displayed on our website are in United States Dollars (USD). Prices are subject to change without prior notice. Applicable federal, state, and local taxes will be calculated and added to your order total at checkout. It is your responsibility to verify pricing before completing your purchase.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that the payment information you provide is accurate and complete. All payment transactions are processed through secure third-party payment processors. Starbird Chicken does not store full credit card or financial account numbers on its servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once preparation of your order has begun. If you believe you received an incorrect or unsatisfactory order, please contact us promptly at [email protected]. We will evaluate refund or replacement requests on a case-by-case basis, in accordance with applicable consumer protection laws enforced by the FTC and relevant state regulations.

5.5 Promotional Codes and Discounts

Promotional codes, coupons, and discounts are subject to their own specific terms and conditions and may not be combined unless expressly stated. We reserve the right to modify, suspend, or terminate any promotional offer at any time. Misuse of promotional codes or discounts may result in order cancellation and account suspension.

5.6 Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information for all menu items. However, our food products are prepared in facilities that may handle common allergens including nuts, dairy, wheat, eggs, soy, and shellfish. If you have a food allergy or dietary restriction, please contact us before placing your order. Starbird Chicken cannot guarantee that cross-contamination will not occur, and we are not responsible for any allergic reactions or dietary concerns arising from consumption of our food products.

6. Intellectual Property Rights

All content, materials, and features available through the Services, including but not limited to the Starbird Chicken name, logo, trademarks, service marks, trade names, menu designs, photographs, graphics, text, software, audio, video, and the overall appearance and "look and feel" of the website (collectively, "Intellectual Property"), are the exclusive property of Starbird Chicken or its licensors and are protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C.), the Lanham Act (15 U.S.C.), and applicable trademark law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes only. This license does not include the right to:

• Copy, reproduce, distribute, republish, download, display, post, or transmit any content from the website in any form or by any means;
• Modify or create derivative works based on any content or Intellectual Property;
• Sell, license, sublicense, or otherwise exploit any content for commercial purposes;
• Remove or alter any proprietary notices, labels, or marks on any content.

Any unauthorized use of our Intellectual Property is strictly prohibited and may constitute copyright infringement, trademark infringement, or other violations of applicable law, which may subject you to civil and criminal penalties.

If you submit feedback, reviews, suggestions, or other content to us, you grant Starbird Chicken a worldwide, royalty-free, irrevocable, perpetual, non-exclusive license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media. You represent and warrant that you own or control all rights to any content you submit.

7. Disclaimers and "As-Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STARBIRD CHICKEN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR CURRENCY OF ANY INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICES;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Starbird Chicken does not warrant or make any representations regarding the reliability, accuracy, or availability of third-party websites, delivery services, or payment processors that may be linked to or used in connection with our Services. Your use of any third-party services is entirely at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the applicable warranty will be limited to the minimum extent permitted by applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

This limitation applies whether such damages arise from breach of contract, breach of warranty, tort (including negligence), product liability, or any other legal theory, even if Starbird Chicken has been advised of the possibility of such damages.

IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF STARBIRD CHICKEN TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO STARBIRD CHICKEN IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to residents of those states.

9. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken and its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, and successors and assigns (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Services;
• Your violation of any applicable law, rule, or regulation;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or proprietary rights;
• Any content or information you submit, post, or transmit through the Services;
• Any negligent or wrongful conduct on your part;
• Any false or misleading information provided by you in connection with your use of the Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You may not settle any claim without our prior written consent.

10. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which is incorporated herein by reference and forms an integral part of these Terms. By using the Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy available at starbird-food.rest.

To the extent you are a resident of California, your rights are further governed by the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA). These rights include the right to know, delete, correct, and opt out of the sale or sharing of personal information. Please refer to our Privacy Policy for detailed information on exercising these rights.

We implement commercially reasonable technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or the use of the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Starbird Chicken is registered and operates, without regard to its conflict of law provisions.

Any legal action, suit, or proceeding arising out of or relating to these Terms that is not subject to binding arbitration as described in Section 12 shall be instituted exclusively in the federal or state courts located in the United States, and you hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the exercise of jurisdiction over you by such courts or to venue in such courts.

These Terms are subject to all applicable federal laws and regulations of the United States, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce, and all applicable food safety regulations administered by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Starbird Chicken at [email protected] and provide a written description of the dispute, including your contact information and a description of the relief sought. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may proceed to arbitration as described below.

12.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, AND NOT IN A COURT OF LAW. YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL.

Arbitration shall be conducted by a single neutral arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (AAA) or JAMS, as agreed by the parties, which are incorporated herein by reference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitration shall be conducted in English, and the location of the arbitration shall be determined in accordance with the applicable AAA or JAMS rules, taking into account the convenience of the parties.

12.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND STARBIRD CHICKEN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If a court or arbitrator determines that the class action waiver in this section is void or unenforceable, the arbitration provision shall be null and void with respect to such proceeding.

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or enjoin the infringement or misappropriation of intellectual property rights, or to seek emergency or provisional relief pending resolution of a dispute through arbitration.

13. Term and Termination

These Terms become effective when you first access or use our Services and shall remain in full force and effect until terminated.

13.1 Termination by You

You may terminate your use of the Services and close your account at any time by contacting us at [email protected]. Termination of your account will not affect any rights or obligations that arose prior to the date of termination, including payment obligations for completed orders.

13.2 Termination by Starbird Chicken

We reserve the right, in our sole and absolute discretion, to suspend or terminate your access to the Services, with or without notice and with immediate effect, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Suspected or confirmed fraudulent, abusive, or illegal activity;
• Failure to pay for completed orders;
• Conduct that is harmful to other users, third parties, or the interests of Starbird Chicken;
• Requests from law enforcement or regulatory authorities;
• Extended periods of account inactivity.

13.3 Effect of Termination

Upon termination, your right to use the Services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

14. Changes to Terms

Starbird Chicken reserves the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes to these Terms, we will:

• Post the updated Terms on our website at starbird-food.rest;
• Update the "Last Updated" date at the top of this page;
• For material changes, provide notice through email to registered account holders, a prominent notice on our website, or other appropriate means of communication.

Your continued use of the Services following the posting of any updated Terms constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the modified Terms, you must immediately stop using the Services and, if applicable, close your account.

It is your responsibility to review these Terms periodically for any updates or changes. We encourage you to check this page regularly. These Terms were last updated on May 22, 2026.

15. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources for your convenience or informational purposes. These links do not constitute an endorsement by Starbird Chicken of any third-party website, product, service, or content. Starbird Chicken has no control over the content, privacy policies, or practices of third-party websites and assumes no responsibility or liability for them.

When you access third-party websites or services through links on our website, you do so at your own risk, and the terms and privacy policies of those third parties will govern your use. We strongly encourage you to review the terms and privacy policies of any third-party sites you visit.

16. Force Majeure

Starbird Chicken shall not be held liable for any failure or delay in the performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, earthquake, storm, epidemic, pandemic, acts of war or terrorism, civil unrest, government restrictions or regulations, labor disputes, power outages, internet or telecommunications failures, or supply chain disruptions.

In such circumstances, the affected obligations shall be suspended for as long as the force majeure event continues. We will make reasonable efforts to notify you of any material disruptions to the Services caused by such events.

17. Electronic Communications

By using our Services or communicating with us via email, you consent to receiving communications from Starbird Chicken electronically. We may communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

You may opt out of receiving promotional or marketing communications from us at any time by following the unsubscribe instructions in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or orders.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies, guidelines, or additional terms posted on our website, constitute the entire agreement between you and Starbird Chicken with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and discussions between the parties, whether written or oral, relating to such subject matter.

No waiver by Starbird Chicken of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Starbird Chicken to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Severability

If any provision of these Terms of Service is found by a court, arbitrator, or other tribunal of competent jurisdiction to be invalid, illegal, void, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect or impair the validity, legality, and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The parties acknowledge and agree that if any provision is found invalid or unenforceable, the remaining provisions reflect the parties' intention and must be given full effect to the greatest extent possible.

20. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of Starbird Chicken. Any attempted assignment in violation of this provision shall be null and void.

Starbird Chicken may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, to any affiliate, subsidiary, successor in interest, or acquirer in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without your consent or prior notice.

21. No Waiver

The failure of Starbird Chicken to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by Starbird Chicken shall be effective unless made in writing and signed by an authorized representative of Starbird Chicken. A waiver of any particular breach shall not be construed as a waiver of any future breach of the same or any other provision.

22. Headings

The section headings and titles used throughout these Terms of Service are for convenience and reference purposes only. They do not form part of these Terms, shall not affect the interpretation of any provision of these Terms, and shall not be used in construing the meaning or intent of any provision herein.

23. Contact Information

If you have any questions, concerns, comments, or complaints about these Terms of Service, our Services, or any matter related to your use of starbird-food.rest, please do not hesitate to contact us using the following information:

We endeavor to respond to all inquiries within a reasonable timeframe. For urgent matters related to food safety or order issues, please contact us as promptly as possible so that we may address your concern appropriately.

For consumer protection concerns not resolved through our customer service channels, you may also contact the Federal Trade Commission (FTC) at www.ftc.gov, or your applicable state consumer protection agency.